Privacy Policy

Scope and controller

BELTRAXON Abdijlaan 32 2960 Brecht Antwerp Belgium Email: contact@bruxconstructdrill.com

Information we collect

We collect only information relevant to account security, equipment enquiries, commercial communication and requested services. BELTRAXON does not collect payment-card details through the website.

• Name, business name, email address, telephone number, address and country.
• Account details, authentication records and security events.
• Quote-request details, product selections, saved or compared products, equipment requirements and project information.
• Messages, attachments, quotation communications and support requests.
• Device and browser data, IP address, cookie preferences, audit records and security logs.
• Financing or logistics information supplied voluntarily when those services are requested.

Sources of information

Information is obtained directly from you, through website interaction, account and quotation workflows, and communications with us. It may also come from an authorised representative, a service provider or a public business source where receiving and using it is lawful.

Purposes of processing

We use personal data to operate accounts, process quote requests, prepare and manage quotations, answer enquiries and provide requested support. Data also supports logistics, financing or maintenance coordination, platform protection, prevention of fraud and misuse, record keeping, service improvement, compliance with legal obligations and optional marketing where permitted.

Legal bases

Depending on the activity and applicable law, processing is based on steps you request before entering a contract, performance of a contract, BELTRAXON’s legitimate interests in operating and protecting its business, compliance with legal obligations, or consent where consent is required. When legitimate interests are used, we consider the impact on the people concerned.

Sharing personal data

Personal data is shared only where needed and subject to appropriate obligations. Recipients may include hosting and infrastructure providers, email and document-storage providers, technical support providers, logistics providers, inspection and maintenance partners, professional advisers and authorities where disclosure is legally required. Financing providers receive information only when financing is requested and sharing is permitted. Personal data is not sold.

International transfers

International operations may require personal data to be processed outside the country where it was collected. Where applicable law requires safeguards, BELTRAXON or the relevant provider will use an appropriate lawful safeguard and make information about it available as required. This notice does not claim a transfer mechanism that has not been implemented for the relevant processing.

Retention

Retention depends on the category and purpose of the record. Account and security records are kept while needed to operate or protect the account; enquiry, quotation and contract records are kept for the commercial relationship and applicable accounting, tax, dispute and record-keeping duties; consent and preference records are kept as evidence of choices; support and technical records are kept while useful for service history. Data is deleted, anonymised or securely restricted when it is no longer required, subject to lawful holds.

Security

BELTRAXON uses reasonable technical and organisational measures appropriate to the nature of the information and risk. Measures include access controls, secure session handling, restricted administrative permissions, logging, protected document access and service-provider controls. No internet service can be guaranteed completely secure, so users should protect credentials and report suspected misuse promptly.

Your rights

Depending on applicable law, you may have rights to information, access, correction, erasure, restriction, objection and data portability. Where processing relies on consent, you may withdraw consent without affecting prior lawful processing. You may also complain to the supervisory authority responsible for your location or the relevant processing. Rights can be subject to legal conditions and exemptions; we may need to verify identity before responding.

Automated decisions

The website does not make solely automated decisions that create a purchase contract, approve a quotation or grant credit with legal or similarly significant effects. Quote requests do not receive automatic contractual approval and are reviewed through the commercial workflow.

Children

BELTRAXON services are intended for businesses and adults acting in a professional capacity. They are not directed to children, and children should not submit personal information through the website.

Changes and contact

This notice may be updated when services, legal requirements or processing practices change. The current version and update date will remain available on this page. To ask a privacy question or exercise a right, use the operational email or postal address shown in the contact details and identify the request clearly.